The TTA said it anticipates that once the claims are confirmed, refunds will take up to 12 weeks to be processed. TTA will then review all submitted claims within seven working days and advise of the next steps. To claim your refund, you will need to fill out the refund form and provide a number of details, including proof of payment for both the deposit and the balance. The TTA said all customers with an Alpharooms accommodation-booking have been contacted and offered a refund. If you have a booking with Alpharooms, this will no longer be going ahead. You can contact the TTA directly with any questions about your booking via TTA is thought to have contacted all Teletext Holidays customers and any outstanding payments will be collected by the TTA. The Civil Aviation Authority, the UK's aviation watchdog, said Teletext Holidays no longer holds an ATOL licence, however, the TTA has confirmed it has taken on all Teletext package holidays and these trips will still go ahead. The news will likely affect thousands of customers, but if you made a booking with Teletext Holidays, your trip will still go ahead as things stand. We will continue to take all possible action to get people the refunds they are owed." The CMA said: "We understand people awaiting refunds may be concerned about this and are seeking clarification from Truly Holdings. The move comes after a bruising 18 months that has seen the parent company, Truly Holdings, reprimanded by the UK competitions watchdog, the Competition and Markets Authority (CMA), for failing to fully refund customers for holidays cancelled due to the Covid-19 pandemic.Īccording to the CMA, which was planning to take Truly Holdings to court, the company has paid out £10.8 million in refunds but still owed £1.2 million to customers in mid-October. The Travel Trust Association (TTA), a trade body that ensures travel companies abide by industry regulations, told MSE that directors at the two firms have sought to appoint liquidators.īookings already made will go ahead as planned (Image: Getty Images) News of the imminent collapse of Truly Holdings, the parent company of both travel brands comes after the Travel Trust Association unexpectedly revoked the memberships of Teletext and Alpharooms on Friday, October 29, on the back of financial concerns, according to. Go here for the very latest breaking news updates from across the North East Alpharooms has asked affected customers to fill out a form online in order to get a refund. The messages to customers say that Teletext Holidays is no longer taking new bookings, although it will honour existing holidays, while existing bookings made via Alpharooms as of 25 October will not be fulfilled. Teletext has stopped taking new bookings and Alpharooms will no longer honour existing trips, according to announcements on both their websites today. Take a look at their late holiday deals page and grab yourself a fab holiday before they all sell out.Teletext Holidays and its sister company Alpharooms appear to be on the brink of collapse. Teletext holidays even have late deals departing as early as next week, so why not swap your stuffy office for a lovely beach holiday instead. If you’re not bothered about your destination, last minute holidays are a great way to grab that bargain. With a selection of late summer sun and winter deals, they will have you jetting away to sunnier climes and roasting temperatures in no time! Whether you are looking for a last minute summer getaway or a late hotel break, Teletext holidays have some great value breaks waiting for you to book with big savings.īetter still, just because you’re booking late doesn’t mean you have to compromise on choice – with everything available from inclusive holidays to budget-friendly resorts and fantastic offers to Spain, Canaries, Greece, Italy, Turkey and more and you’ll be soaking up those rays and wearing those shades before you know it! Explore our detailed travel guides for travel inspiration. Browse exclusive, all inclusive and last minute cheap holiday deals. Your perfect holiday is only a few taps and a phone call away with our travel app. Teletext Holidays last minute deals to Malta everything you need in one place on the Teletext Holidays App.Teletext Holidays last minute deals to Costa Brava.Teletext Holidays last minute deals to Turkey.Teletext Holidays last minute deals to Costa Blanca From properties in the heart of exotic cities such as Dubai and Marrakech, to concrete jungle entertainment capitals such as Las Vegas and New York we’ve got it all.Teletext Holidays last minute deals to Portugal.Teletext Holidays last minute deals to Costa Del Sol.Teletext Holidays last minute deals to Balearics. Teletext Holidays last minute deals to Canaries.
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